Refund Policy

Effective Date: 01/12/2024

1. Refund Eligibility
   We offer refunds for defective, damaged, or incorrect items. You must contact us within 30 days days of receiving your order to qualify for a refund.

2. Requesting a Refund
   To initiate a refund, contact us at doluxallc@gmail.com with your order number and the reason for the return.

3. Refund Conditions
   Refunds will be processed after the returned items are inspected. Refunds will be issued to the original payment method.

4. Non-Refundable Items
   Some items, such as custom or opened digital products, are not eligible for refunds.